Shipping & Delivery
Order Processing:
We handle orders from Monday to Friday during our regular business hours. The order cut-off time is set at 13:00 (1:00 PM) Eastern Standard Time, and any orders placed after this deadline will be processed on the subsequent business day.
Key Information:
- Free Shipping
- Order cut off time 1.00PM EST
- Processing times 0-1 Business Days
- Order Transit Time 2-3 Business Days
Processing Time:
Orders take 0-1 business day to undergo essential processing, which involves order verification, quality checks, and packaging.
Delivery Time:
Following the processing stage, orders are promptly shipped and delivery times can be viewed below:
USA (2-3 Days) - FREE
Int'l (3-11 Days) - FREE
Business Days:
Our operational activities, encompassing order processing and shipping, are exclusively carried out on standard business days, Monday through Friday, excluding holidays.
Shipping Partners:
We have established partnerships with reputable shipping providers to ensure the reliability and timeliness of deliveries.
Shipping Cost:
Shipping costs are free for all orders.
Order Tracking:
Upon the shipment of your order, anticipate receiving a shipping confirmation email equipped with tracking information. Easily monitor your order's journey using the provided tracking number and link in the confirmation email via the carrier's website.
International Shipping:
For international shipments, there may potentially be longer delivery times, we will notify you of any delays.
Delays and Exceptions:
While we aim for prompt delivery, unforeseen circumstances like weather conditions or holidays may lead to delays. Rest assured, we will promptly notify you of any unexpected delays or issues with your order.
Missing Orders:
If you have not received your order within the time frame it's possible that it may have been misplaced by the shipping courier. Please contact us immediately and a member of the team will investigate on your behalf. We can also arrange for a replacement to be sent if it is not located free of charge.
Contact Information:
Should you have any questions or concerns regarding our shipping policy, our dedicated customer support team is available at Support@ShopSweatBox.com.
Changes to the Shipping Policy:
Sweat Box retains the right to update or modify this shipping policy at its discretion. Any changes will take immediate effect and will be communicated through our website. By placing an order with Sweat Box, you acknowledge and agree to comply with the terms outlined in this shipping policy.