Billing & Payments

Thank you for choosing Sweat Box for your wellness needs. Below is information regarding our Billing & Payment policies:

 

1. Secure Checkout:

  • Sweat Box employs industry-standard encryption technology to ensure the security of your personal and financial information during the checkout process.

 

2. Payment Methods:

  • We accept various payment methods, including major credit cards and other secure payment gateways provided by Shopify.

 

3. Billing Information:

  • During the checkout process, you will be required to enter your billing information, including your name, billing address, and payment details.
  • Ensure that the billing information matches the details associated with your payment method to prevent any processing issues.

 

4. Order Confirmation:

  • Upon successful completion of your order, you will receive an order confirmation email to the address provided during checkout. This email includes details of your purchase and order number.

 

5. Order Changes and Cancellations:

  • Please review your order carefully before completing the purchase, as changes or cancellations may not be possible once the order is processed.

 

6. Billing Inquiries:

  • For any billing-related inquiries or concerns, please contact our customer support team at Support@ShopSweatbox.com.

 

7. Refund Policy:

  • Our refund policy is available on the Refund Policy page of our website. Please review it for information on eligibility, initiation, and processing.

 

8. Currency:

  • All transactions on Sweat Box are processed in USD, and any applicable taxes or fees are clearly displayed during the checkout process.

 

9. Changes to Billing Information:

  • To update your billing information or make changes to your account, please contact our customer support team.

 

10. Payment Security:

  • Sweat Box prioritizes the security of your payment information. We do not store your credit card details, and transactions are securely processed through Shopify.

 

11. Privacy Policy:

  • Our commitment to protecting your privacy is outlined in our Privacy Policy. Please review this policy for details on how we handle and safeguard your personal information.

 

Thank you for entrusting Sweat Box with your wellness journey. If you have any further questions or concerns about our billing process, please don't hesitate to reach out to us at Support@ShopSweatbox.com.